General Terms and Conditions and Customer Information I. General Terms and Conditions § 1 Basic Provisions (1) The following terms and conditions apply to contracts that you conclude with us as the provider (Johannes Steimel) via the website www.formfit.store. Unless otherwise agreed, the inclusion of any of your own terms and conditions, if applicable, is objected to. (2) A consumer within the meaning of the following regulations is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity. § 2 Conclusion of the Contract (1) The subject of the contract is the sale of goods. Our offers on the Internet are non-binding and do not constitute a binding offer to conclude a contract. (2) You can submit a binding purchase offer (order) via the online shopping cart system. The goods intended for purchase are placed in the "shopping cart". You can access the "shopping cart" via the corresponding button in the navigation bar and make changes there at any time. After clicking the "Checkout" or "Proceed to Checkout" button (or similar designation) and entering your personal data as well as the payment and shipping terms, the order data will finally be displayed as an order summary. Before submitting the order, you have the opportunity to check the details in the order summary again, to change them (also via the "back" function of the Internet browser), or to cancel the order. By sending the order via the corresponding button ("order with obligation to pay", "buy" / "buy now", "order with costs" or similar designation), you submit a binding offer to us. You will first receive an automatic email regarding the receipt of your order, which does not yet lead to the conclusion of the contract. (3) The acceptance of the offer (and thus the conclusion of the contract) takes place within 2 days by confirmation in text form (e.g., email), in which the execution of the order or delivery of the goods is confirmed to you (order confirmation). If you have not received a corresponding message, you are no longer bound by your order. Any services already rendered will be refunded immediately in this case. (4) The processing of the order and the transmission of all information required in connection with the conclusion of the contract takes place via email, in some cases automatically. You must therefore ensure that the email address you have provided to us is correct, that the receipt of emails is technically ensured, and in particular that it is not prevented by spam filters. § 3 Individually Designed Goods (1) You will provide us with the suitable information, texts, or files required for the individual design of the goods via the online ordering system or via email at the latest immediately after the conclusion of the contract. Our specifications regarding file formats must be observed. (2) You undertake not to transmit any data the content of which infringes the rights of third parties (in particular copyrights, name rights, trademark rights) or violates existing laws. You expressly indemnify us against all claims asserted by third parties in this connection. This also applies to the costs of the legal representation required in this context. (3) We do not check the transmitted data for content accuracy and do not assume any liability for errors in this respect. § 4 Right of Retention, Retention of Title (1) You can only exercise a right of retention if it concerns claims arising from the same contractual relationship. (2) The goods remain our property until full payment of the purchase price. § 5 Warranty (1) The statutory liability for defects shall apply. (2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage and to notify us and the carrier of any complaints as soon as possible. If you do not comply, this has no effect on your statutory warranty claims. (3) If a feature of the goods deviates from the objective requirements, the deviation shall only be deemed agreed if you were informed of it by us before submission of the contractual declaration and the deviation was expressly and separately agreed between the contracting parties. § 6 Choice of Law (1) German law applies. For consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn (principle of favorability). (2) The provisions of the UN Sales Convention expressly do not apply. II. Customer Information 1. Identity of the Seller Johannes Steimel Eifeler Straße 10, 40227 Düsseldorf, Germany Email: formfit@t-online.de Alternative Dispute Resolution: The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available at https://ec.europa.eu/odr (https://ec.europa.eu/odr). We are not willing and not obliged to participate in dispute resolution proceedings before consumer arbitration boards. 2. Information on the Conclusion of the Contract The technical steps for the conclusion of the contract, the conclusion of the contract itself, and the correction options are carried out in accordance with the provisions "Conclusion of the Contract" of our General Terms and Conditions (Part I). 3. Contract Language, Contract Text Storage 3.1. The contract language is German. 3.2. The complete contract text is not saved by us. Before sending the order via the online shopping cart system, the contract data can be printed out or electronically saved using the browser's print function. After we receive the order, the order data, the legally required information for distance contracts, and the General Terms and Conditions will be sent to you again by email. 4. Essential Characteristics of the Goods or Services The essential characteristics of the goods and/or services can be found in the respective offer. 5. Prices and Payment Terms 5.1. The prices quoted in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes. 5.2. The incurred shipping costs are not included in the purchase price. They can be called up via a correspondingly labeled button on our website or in the respective offer, are shown separately during the ordering process, and are to be borne by you additionally, unless free shipping has been promised. 5.3. The payment methods available to you are shown under a correspondingly labeled button on our website or in the respective offer. 5.4. Unless otherwise stated for individual payment methods, the payment claims from the concluded contract are due for payment immediately. 6. Delivery Conditions 6.1. The delivery conditions, the delivery date, as well as any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer. 6.2. Insofar as you are a consumer, it is legally stipulated that the risk of accidental loss and accidental deterioration of the sold item during shipment only passes to you upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment. 7. Statutory Liability for Defects The liability for defects is governed by the "Warranty" regulation in our General Terms and Conditions (Part I). These GTC and customer information were created by the lawyers of the Händlerbund specializing in IT law and are constantly checked for legal conformity. Händlerbund Management AG guarantees the legal certainty of the texts and is liable in the event of warnings. Further information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service (https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service). last update: 22.09.2026