Customers located in Japan have certain rights regarding their personal information under the Act on the Protection of Personal Information (APPI). You may exercise your rights using the options below.
Access or Download Data (Disclosure)
You may request disclosure of the personal information we hold about you, including your order history and account information.
Response time: We will respond without delay (within a reasonable period) after receiving your request.
Correction of Registered Information (Correction, Addition, or Deletion)
If the personal information we hold is factually incorrect, you may request the correction, addition, or deletion of the content (e.g., incorrect address, name errors, etc.).
Stop Use or Erasure (Suspension of Use, etc.)
In certain circumstances, you may request that we stop using or erase your personal information (including account deletion).
⚠️ Important: We may not be able to delete all information immediately due to reasons such as tax/legal compliance, security, and fraud prevention.
Withdraw Consent / Change Privacy Settings
You have the right to withdraw your consent for tracking technologies, including consent related to Shopify marketing, at any time. This applies to your future use of our store and will stop data collection for optional purposes.
Privacy Choices
Manage your privacy settings. Depending on your place of residence, you may have the right to opt out of the sale of personal information, withdraw consent for tracking, or customize your cookie settings.
Inquiries
For inquiries regarding the handling of personal information and the exercise of your rights, please contact us at:
Email: futureville@t-online.de
Address:
Complaints
If you are not satisfied with our response, you may consult or file a complaint with the Personal Information Protection Commission (PPC) or other authorized personal information protection organizations.